Coach Booking FAQs
How much is it to book in my coach?
In order to take advantage of our discounted booking fees and charges, we encourage coach companies to book as early as possible.
Please see below full list of fees and charges for coach bookings at the Melton Christmas Weekend 2019.
Coach booking fees and charges 2019
Why does the event operate a coach booking system?
The Melton Christmas Weekend welcomes over 200 coaches each year, into the historic town which is not built to sustain and manage heavy traffic.
Coach groups therefore disembark at designated drop off zones, and the empty coach proceeds to the secure coach park at ...., which has ample space to cope with that volume of vehicles.
Coaches then return in convoy at designated times to pick up their passengers at the same zone where they were dropped off.
For the safety of passengers, it is essential that the Melton Borough Council manages this flow of coaches so that the narrow footpaths in the pick up zones do not become too congested, and people can depart the event safely and without delay.
Do we have to pre-book or can we just turn up on the day?
Pre-Booking is compulsory and every coach attending the Melton Christmas Weekend must comply with the instructions given. Any coach that turns up on the day will be very unlikely to get the departure time they require, and this could be up to 2 hours different from their required departure time.
Coaches that turn up on the day without pre-booking will be heavily surcharged. This charge is to cover the additional onsite stewarding costs & for post event administration.
In the best interest of all parties pre book to avoid any disappointment and additional charges.
Why do we have to pay the charge?
Our coaching operation requires considerable investment. As well as hiring the parking site, we have to pay for policing, coach schedulers, parking staff, road closures, directional signage, public address systems, ambulance cover, mobile toilets, emergency Lighting, etc. The Town Council seeks to recover these costs by charging a facility fee for every coach coming to the event.
What if I bring a coach with fewer seats than I paid for?
Unfortunately if your coach has fewer seats than you have paid for we are unable to offer any form of refund for the difference. This is why it is very important to ensure you complete the booking form as accurately as you can and ensure you have the means available to provide the coach you have booked.
How do I pre-book my coach?
You must complete our booking form and submit this to us, in conjunction with the payment required. This can be paid online with a debit or credit card. Coach bookings for 2019 will open June time.
Are there any special arrangements for minibuses?
Minibuses with 15 seats or less are advised to use the Burton Street Car Park and pay the relevant daily fee. Vehicles with 16 or more seats are requested to pre-book as a Coach.
If we need to cancel our trip, will we receive our money back?
Unfortunately, we are unable to offer you a refund if your trip is cancelled. Please ensure your trip is definitely going ahead prior to booking to avoid disappointment.